Spotlight on… Listening.

Top Banana questions what really drives trust and how we can build employee confidence.

Recent years have seen well-regarded institutions slip from grace with a resulting impact on trust.

This has prompted many of us to not only examine what really drives trust, but to think about what can be done practically to keep – or help regain – the confidence of our employees. This Spotlight document focuses on effective listening as the first step in helping to create trusting organisations.

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