Bespoke venue finding platform enhances client experience.

Top Banana have just announced the successful launch of our new bespoke venue sourcing platform, which has digitalised our venue sourcing offering.

This new solution completely streamlines our venue finding service, significantly reducing email and paper-based communication. The platform, known as The Hive, allows us to manage the full life cycle of a venue sourcing project, from initial enquiry right through to billing and job completion.

Clients are given their own branded space within the platform where they are able to view all enquiries, proposals, venue details and a calendar view that shows all their venue bookings. The bespoke solution will also provide full reporting capability that will enable clients to track budget, spend and cost savings all in one place, illustrating the true value of using a venue sourcing partner.

Director of Venues, Louise Goalen, comments “The venues division of Top Banana has gone strength to strength in the last 12 months with the team expanding and our client list rapidly growing. We knew that to stay ahead of our competition and to maintain the high level of service to our clients we had to find a way of streamlining our service offering. Building the platform bespoke to our business means we are able to work smarter but still provide the personal touch we are so well known for.” 

“Top Banana are a very important part to all my successful events, they provide security, reassurance, help, confidence and most of all great results. The introduction of the new client platform means I am able to manage and view all of my bookings in one place, really streamlining the way we work. The reporting feature is really useful to our business as it allows us to get a really good idea of when and where we are spending our venue budgets, but also how much we are saving through Top Banana’s negotiated rates.” Candida Fegredo-Antonio, Education Coordinator, Charlotte Tilbury

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